I went to a festival this weekend and I saved many photos and videos to my snapchat mem...

GetHuman-kxiberra's customer service issue with Snapchat from August 2018

Help with my Snapchat issue
The issue in GetHuman-kxiberra's own words
I went to a festival this weekend and I saved many photos and videos to my snapchat memories. When I got back home afterwards I went to send the photos to my friends and they all were not there. I had the last photo that I took before the festival and a photo I took when I got home, but nothing in between those two. I have not logged out of my Snapchat so there's no reason they should've disappeared. I'm very upset about this because my great weekend has now been ruined because all my photos are gone.
GetHuman-kxiberra did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-kxiberra
Aug 27th, 2018 - 4 mons ago
I have an issue with Snapchat too
Fixed
Seen by 7 customers so far
Similar issue to 12335 others
1 customer following this
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Timeline
GetHuman-kxiberra started working on this issue
Aug 27th 9:14am
GetHuman-kxiberra indicated the issue is not fixed yet.
Aug 29th 10:57am
GetHuman-kxiberra indicated the issue is not fixed yet.
Aug 29th 10:57am
GetHuman-kxiberra indicated the issue is not fixed yet.
Aug 29th 10:58am