On home WiFi, apps like snapchat and instagram work fine where I can load feed and post...

GetHuman1037989's customer service issue with Snapchat from August 2018

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The issue in GetHuman1037989's own words
On home WiFi, apps like snapchat and instagram work fine where I can load feed and posts. On data it says there is no connection and that the feed cannot be refreshed. I have made sure that my data is turned on for these apps but the same thing keeps happening. I have contacted EE, Apple and done factory and network resets but the problem still persists. I need to know how I can remove any blocks and who can do this for me.
GetHuman1037989 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1037989
Aug 26th, 2018 - 4 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 12217 others
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman1037989 started working on this issue
Aug 26th 12:21pm