I want to reactivate my snapchat acct. I recieved an email from them saying i had * day...

GetHuman1033889's customer service issue with Snapchat from August 2018

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1033889's own words
I want to reactivate my snapchat acct. I recieved an email from them saying i had * days to reactivate it from the **th of august. When i enter my email address....it says its not valid. It is the same email address they email at though. So I would like to know why my email address is invalid when it says in my snapchat that it is confirmed. I had to create a new snap....but id really like my old one back....
GetHuman1033889 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1033889
Aug 25th, 2018 - 4 mons ago
I have an issue with Snapchat too
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Seen by 5 customers so far
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Timeline
GetHuman1033889 started working on this issue
Aug 25th 11:31pm