My girlfriend has an iphone * running ios *.*.*. Snapchat is literally the one app she...

GetHuman1033937's customer service issue with Snapchat from August 2018

Help with my Snapchat issue
The issue in GetHuman1033937's own words
My girlfriend has an iphone * running ios *.*.*. Snapchat is literally the one app she wants. We managed to download an older version of the app but whenever she went to sign up it told her to update the app. Whenever I tried to log in with my account it said connection error. She obviously can’t update the app because the most current version runs on IOS ** and above and *.*.* is the latest version of IOS that an iphone * can hold. I seriously need you guys to work this out so she can get an account and use the app.
GetHuman1033937 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1033937
Aug 25th, 2018 - 4 mons ago
I have an issue with Snapchat too
Fixed
Seen by 3 customers so far
Similar issue to 12063 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman1033937 started working on this issue
Aug 25th 1:20am
GetHuman1033937 indicated the issue is not fixed yet.
Aug 25th 1:21am