My girlfriend has an iphone * running ios *.*.*. Snapchat is literally the one app she...
GetHuman1033937's customer service issue with Snapchat from August 2018
Help with my Snapchat issue
The issue in GetHuman1033937's own words
My girlfriend has an iphone * running ios *.*.*. Snapchat is literally the one app she wants. We managed to download an older version of the app but whenever she went to sign up it told her to update the app. Whenever I tried to log in with my account it said connection error. She obviously can’t update the app because the most current version runs on IOS ** and above and *.*.* is the latest version of IOS that an iphone * can hold. I seriously need you guys to work this out so she can get an account and use the app.
GetHuman1033937 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman1033937 fixed the problem
We are waiting for GetHuman1033937 to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.