I cannot log into Snapchat on my new phone because it is asking for a verification code...

GetHuman1032147's customer service issue with Snapchat from August 2018

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The issue in GetHuman1032147's own words
I cannot log into Snapchat on my new phone because it is asking for a verification code that is sent to my old phone number. I do not have access to that because that phone is completely broken and unusable as well as being a different phone number than my current one. I would like a way to access my Snapchat account using email or someone could change my phone number in account setting so I can receive the verification code. I would really like to keep my original account because I have had it for years and my score is over ***,***. My account name is sixfiend.
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Customer service issue
Reported by GetHuman1032147
Aug 24th, 2018 - 4 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman1032147 started working on this issue
Aug 24th 5:16pm