My sons Snapchat got hacked. Who ever hacked it is now sending threatening messages to...
GetHuman-mommyc's customer service issue with Snapchat from August 2018
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My sons Snapchat got hacked. Who ever hacked it is now sending threatening messages to people about trying to fight them and sending very bad insults regarding their family members. My son now is getting threats from people thinking that it is him. This is very dangerous and I’m starting to get scared for my sons safety because of this issue. My son can’t get his password because he forgot his old phone number and old email address. My sons snap is Diamondisfly. We went on the snap to report the hack but to no resolve. This is a dangerous issue and as a mother Iam upset that there is no contact to snap as everyone uses it.
GetHuman-mommyc did not yet indicate what Snapchat should do to make this right.
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