Me and my friend Mattison talked all day everyday since i met her in my Biology class i...

GetHuman1021878's customer service issue with Snapchat from August 2018

Help with my Snapchat issue
The issue in GetHuman1021878's own words
Me and my friend Mattison talked all day everyday since i met her in my Biology class in college. She became my best friend quickly. And in January she committed suicide. I can see all of our conversations, but every time I screenshot something it sends me down to the present time and i have to scroll up again to find where I was. I really just was wondering if there was some way you could send me a printed version of all our saved conversations. I'm not worried about privacy and I could sign something allowing you to see them. I just really need this to find closure and reading it all off my phone gets tiresome and annoying. Please help me.
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Customer service issue
Reported by GetHuman1021878
Aug 22nd, 2018 - 3 mons ago
I have an issue with Snapchat too
Fixed
Seen by 3 customers so far
Similar issue to 11715 others
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Timeline
GetHuman1021878 started working on this issue
Aug 22nd 5:19am
GetHuman1021878 indicated the issue is not fixed yet.
Aug 25th 8:15pm