I got a knew phone but same phone number. I know my password by heart but it told me my...

GetHuman-taehler's customer service issue with Snapchat from August 2018

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The issue in GetHuman-taehler's own words
I got a knew phone but same phone number. I know my password by heart but it told me my attempt at logging in was " suspicious" so I clicked the link to send my phone a code so I could get in. My phone never received a call and I clicked send code to the point to where it said I tried to many times and to try again later. I'm getting really upset because I don't want to make a new account please help! I personally don't think that if you know the password a "suspicious login" thing should pop up please fix this I want my account back
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Customer service issue
Reported by GetHuman-taehler
Aug 22nd, 2018 - 5 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 11689 others
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-taehler started working on this issue
Aug 22nd, 2018 1:50am