My Snapchat is always losing my streaks. Right now I have about half of my streaks gone...

GetHuman-ewyant's customer service issue with Snapchat from August 2018

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Help with my Snapchat issue
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The issue in GetHuman-ewyant's own words
My Snapchat is always losing my streaks. Right now I have about half of my streaks gone & most of them I didn’t even see an hour glass come up. I’m very frustrated & would appreciate it if this can be fixed. Thank you
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Customer service issue
Reported by GetHuman-ewyant
Aug 21st, 2018 - 3 mons ago
I have an issue with Snapchat too
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Seen by 8 customers so far
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Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-ewyant started working on this issue
Aug 21st 7:50pm
GetHuman-ewyant indicated the issue is not fixed yet.
Aug 22nd 4:26am
GetHuman-ewyant confirmed the issue is fixed. Hooray!
Aug 25th 4:10pm