Yesterday, August **, i purchased a small geofilter for a birthday at around *:** pm. I...

GetHuman-fredy's customer service issue with Snapchat from August 2018

Help with my Snapchat issue
The issue in GetHuman-fredy's own words
Yesterday, August **, i purchased a small geofilter for a birthday at around *:** pm. I purchased the geofilter to go live from * pm to * am. I was very outraged at the fact that i was charged and the filter was not on snapchat. I would very much appreciate a refund. I have so much respect for snapchat, and then in turn for it to not help me with something that i paid money for. I was up till * am waiting and hoping for the geofilter to come on, to just be dissapointed.
GetHuman-fredy did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-fredy fixed the problem
To go to https:**support.snapchat.com*en-US*i-need-help, press contacts us, then they have a list of thing you may have concerns about. Once youve finished this “survey” of a sort, just put in your snapchat username with the email that is used for your account. And then describe the problem as much as you can and i had to only wait a night before they emailed me and helped me with my problem. They tried to reply as fast as they could and im very happy with my outcome.
Please help with my Snapchat issue
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Customer service issue
Reported by GetHuman-fredy
Aug 12th, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
GetHuman-fredy shared how to fix
Seen by 10 customers so far
Similar issue to 10701 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-fredy started working on this issue
Aug 12th, 2018 9:25pm
GetHuman-fredy confirmed the issue is fixed. Hooray!
Aug 13th, 2018 10:26pm
GetHuman-fredy confirmed the issue is fixed. Hooray!
Aug 13th, 2018 10:43pm
GetHuman-fredy confirmed the issue is fixed. Hooray!
Aug 13th, 2018 10:44pm