My friend and I have had a snap streak for almost three years and we really don’t want...

GetHuman982391's customer service issue with Snapchat from August 2018

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The issue in GetHuman982391's own words
My friend and I have had a snap streak for almost three years and we really don’t want to lose it. He just recently went off to college and he cant have his phone for a few days because of it. So i was supposed to keep our streak while he was gone, but I never got the message that our streak was running out (*) so I didn’t know I was going to lose it. So now our streak is lost and I’m really upset about it. It’s very important to us so if you could please help fix this issue so we can restore our streak of **** I’d greatly appreciate it. My Snapchat is laxforlife** and his is mojoman**, please help us fix this!! **If there’s a costumer service I can speak to my number is ***-***-**** , please help!
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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Snapchat

Customer service issue
Reported by GetHuman982391
Aug 12th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 5 customers so far
Similar issue to 10675 others
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Timeline
GetHuman982391 started working on this issue
Aug 12th, 2018 3:48pm