My username is sam*gurrola*. I have my story customized so only a handful of people are...
GetHuman-samgurr's customer service issue with Snapchat from August 2018
Help with my Snapchat issue
The issue in GetHuman-samgurr's own words
My username is sam*gurrola*. I have my story customized so only a handful of people are NOT able to view it. Recently, only a handful of people are ABLE to view my story, even though I have my settings set for almost all of my friends to view it. I have already tried to update the app and delete and reinstall it. What can I do to fix this? Is there a way for you guys to go in and fix it? The customization I have in place now is how I’d like to keep it.
GetHuman-samgurr did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-samgurr fixed the problem
We are waiting for GetHuman-samgurr to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.