My friend harisk** and myself (ashleystegeman) had a streak of ***. We worked very hard...

GetHuman967200's customer service issue with Snapchat from August 2018

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Help with my Snapchat issue
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The issue in GetHuman967200's own words
My friend harisk** and myself (ashleystegeman) had a streak of ***. We worked very hard to maintain this and made a point to snap each other everyday. I love Snapchat, and have lost streaks many of times on accident. However this time was not due to lack of reply it was due to an error with our Snapchat apps, causing our streak to end. Really hoping to get this resolved as I wouldn’t be trying this hard if I didn’t find it necessary. Neither of us really have the motivation to continue using Snapchat without this being resolved In fear our hard work will lead to this again. Thank you so much for your understanding in handling this issue!*I trust that Snapchat will make this right and come up with a resolution that is fair.
GetHuman967200 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman967200
Aug 8th, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
Seen by 3 customers so far
Similar issue to 10278 others
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Items needed
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Name of Account Holder
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Snapchat Version Type
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Timeline
GetHuman967200 started working on this issue
Aug 8th, 2018 5:42pm
GetHuman967200 indicated the issue is not fixed yet.
Aug 8th, 2018 5:42pm