My Snapchat account was hacked. My username is kodakkvibess. I don’t care what you have...

GetHuman945883's customer service issue with Snapchat from August 2018

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What went wrong?
Waiting to see what went wrong with our suggestion for how to get Snapchat help.
Before contacting them, items GetHuman945883 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman945883's own words
My Snapchat account was hacked. My username is kodakkvibess. I don’t care what you have to do. Could you send me and email letting me reset my password on this account please. I used multiple emails years ago so I don’t remember the email I used and the phone number on my account is no longer available. My email may have my first and last name in it which is Rachel Cieminski. Please please try to reset my password or something. I’d greatly appreciate it!!!
GetHuman945883 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman945883
Aug 3rd, 2018 - 9 mons ago
I have an issue with Snapchat too
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Seen by 5 customers so far
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Timeline
GetHuman945883 started working on this issue
Aug 3rd, 2018 5:50am