My issue is that it looks like my snaps that i have saved in my memories in the last co...

GetHuman-allepolk's customer service issue with Snapchat from July 2018

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The issue in GetHuman-allepolk's own words
My issue is that it looks like my snaps that i have saved in my memories in the last couple of weeks have been deleted and i have not deleted them . It deleted everything from July * to now . It wasn’t like that yesterday. Is it possible for me to get those memories back? I just recently had a birthday party for my son over the weekend and everything i recorded was saved in my memories and is now gone. Those videos are something i would like to get back immediately.
GetHuman-allepolk did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-allepolk
Jul 25th, 2018 - 10 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
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GetHuman-allepolk started working on this issue
Jul 25th, 2018 6:27pm