I woke up this morning to send my daily streak snapchats and I realized that my highest...

GetHuman-ianagapa's customer service issue with Snapchat from July 2018

Help with my Snapchat issue
The issue in GetHuman-ianagapa's own words
I woke up this morning to send my daily streak snapchats and I realized that my highest streak was gone. I also know that she sent me the same snap she posted on her story( which was ** hours ago from this time, which the time is currently *). I also checked my Snapchat last night and I know there were no hourglass emoji next to anyone’s name. I would like to get our streak back, because it isn’t fair that we get to lose ours especially since it’s been almost * years.
GetHuman-ianagapa did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-ianagapa fixed the problem
I contacted them through support and they kindly fixed the issue within an hour
Please help with my Snapchat issue
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Snapchat

Customer service issue
Reported by GetHuman-ianagapa
Jul 19th, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
GetHuman-ianagapa shared how to fix
Seen by 11 customers so far
Similar issue to 7921 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
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Timeline
GetHuman-ianagapa started working on this issue
Jul 19th, 2018 4:19pm
GetHuman-ianagapa confirmed the issue is fixed. Hooray!
Jul 19th, 2018 5:28pm
GetHuman-ianagapa confirmed the issue is fixed. Hooray!
Jul 19th, 2018 5:46pm