My snapchat has been hacked

GetHuman861883's customer service issue with Snapchat from July 2018

20 views | 6820 similar | 0 following
Help with my Snapchat issue
GetHuman861883's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman861883 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman861883 can let us know if they help or not.
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The issue in GetHuman861883's own words
Require a more detailed 'My Data' report containing more specific location information ... Can I please get a more detailed 'My Data' report containing more specific location information?**My account has been hacked and I require a more detailed data report that contains:*- More accurate IP address locations.*- Serial number for devices used or IMEI number.*- A copy of the texts that has been sent to each person.*- If possible usage longer than the standard ** days.**Kind regards,
All I want to do is email, call or chat now to snapchat customer services which is utterly impossible. This is really important and you just can't get the help as a customer that you require.
- More accurate IP address locations.*- Serial number for devices used or IMEI number.*- A copy of the texts that has been sent to each person.*- If possible usage longer than the standard ** days.
How GetHuman861883 fixed the problem

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Snapchat

Snapchat
Customer service issue
Reported by GetHuman861883
Jul 9th, 2018 - 3 years ago
Fixed
Seen by 20 customers so far
Similar issue to 6820 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman861883 started working on this issue
Jul 9th, 2018 6:07am
GetHuman861883 shared this issue with others over email
Jul 9th, 2018 6:12am
GetHuman861883 indicated the issue is not fixed yet.
Jul 9th, 2018 7:11am
GetHuman861883 indicated the issue is not fixed yet.
Jul 9th, 2018 7:12am
GetHuman861883 indicated the issue is not fixed yet.
Jul 11th, 2018 5:39am
GetHuman861883 indicated the issue is not fixed yet.
Jul 12th, 2018 9:15am

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