I am trying to log into to my account but it keeps saying it’s Either the wrong passwor...

GetHuman846635's customer service issue with Snapchat from July 2018

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Help with my Snapchat issue
GetHuman846635's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman846635 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman846635 can let us know if they help or not.
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The issue in GetHuman846635's own words
I am trying to log into to my account but it keeps saying it’s Either the wrong password or username. I know that it is the right username and password because I signed in the other day. When I click forgot password it asks me if I would like it sent to my phone or email, when I click phone it says the images can not be loaded even though my WiFi is on and when I choose email it says my email is wrong even after I double checked.
GetHuman846635 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman846635
Jul 3rd, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
Seen by 5 customers so far
Similar issue to 6230 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman846635 started working on this issue
Jul 3rd, 2018 5:56pm
GetHuman846635 confirmed the issue is fixed. Hooray!
Jul 4th, 2018 6:57pm