I am trying to log into to my account but it keeps saying it’s Either the wrong passwor...

GetHuman846635's customer service issue with Snapchat from July 2018

6230 similar
0 following
Help with my Snapchat issue
GetHuman846635's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman846635 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman846635 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman846635's own words
I am trying to log into to my account but it keeps saying it’s Either the wrong password or username. I know that it is the right username and password because I signed in the other day. When I click forgot password it asks me if I would like it sent to my phone or email, when I click phone it says the images can not be loaded even though my WiFi is on and when I choose email it says my email is wrong even after I double checked.
GetHuman846635 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman846635 fixed the problem
We are waiting for GetHuman846635 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman846635 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman846635
Jul 3rd, 2018 - a yr ago
I have an issue with Snapchat too
Seen by 5 customers so far
Similar issue to 6230 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman846635 started working on this issue
Jul 3rd, 2018 5:56pm
GetHuman846635 confirmed the issue is fixed. Hooray!
Jul 4th, 2018 6:57pm