After my ex boyfriend and I split up, I felt using a SMS code to verify it was me loggi...

GetHuman838227's customer service issue with Snapchat from July 2018

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The issue in GetHuman838227's own words
After my ex boyfriend and I split up, I felt using a SMS code to verify it was me logging into my account would be more efficient and secure* he has continuously harassed me, so I had my number changed yesterday evening. My snap was glitching so I deleted the app and re-downloaded it, but the issue is I no longer have access to the old phone number that is registered to my account. I have the last code that was sent to me May **th, ****..
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Snapchat

Customer service issue
Reported by GetHuman838227
Jul 1st, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
Seen by 4 customers so far
Similar issue to 5972 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman838227 started working on this issue
Jul 1st, 2018 2:12am
GetHuman838227 indicated the issue is not fixed yet.
Jul 1st, 2018 4:23am
GetHuman838227 indicated the issue is not fixed yet.
Jul 1st, 2018 4:55am