Every time I take a picture it makes a shutter sound, and I can't silence it. I turned...

GetHuman819424's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
Every time I take a picture it makes a shutter sound, and I can't silence it. I turned the ringer off, but the sound still comes. It only happens in the Snapchat app, not in camera. I was wondering if there is a way to silence this? **PS I have an iPhone *s ***Thanks, Sam
I trust that Snapchat will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman819424
Jun 25th, 2018 - 2 mons ago
I have an issue with Snapchat too
Fixed
Seen by 5 customers so far
Similar issue to 5430 others
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Timeline
GetHuman819424 started working on this issue
Jun 25th 7:04pm
GetHuman819424 indicated the issue is not fixed yet.
Jun 25th 8:51pm