Someone hacked my Snapchat account. They changed my password and phone number and are p...

GetHuman-lacayoge's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
The issue in GetHuman-lacayoge's own words
Someone hacked my Snapchat account. They changed my password and phone number and are posting things on my snapchat. My Snapchat name use to be: joey* thrilled*. But I can't open my account because someone changed my password and phone number. Please help me
GetHuman-lacayoge did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-lacayoge
Jun 25th, 2018 - 6 mons ago
I have an issue with Snapchat too
Fixed
Seen by 7 customers so far
Similar issue to 5376 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-lacayoge started working on this issue
Jun 25th 6:00am
GetHuman-lacayoge indicated the issue is not fixed yet.
Jun 27th 4:26am
GetHuman-lacayoge indicated the issue is not fixed yet.
Jun 27th 4:27am