My streak with my boyfriend is gone and we were at *** . We had sent a pic earlier in t...

GetHuman-kikaa's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
My streak with my boyfriend is gone and we were at *** . We had sent a pic earlier in the day yesterday and now it’s gone . There was no timer or anything but the weird thing is that he had the filter of the timer saying like oh we have a timer ??? This is so annoying because it’s been like this with other streaks and it’s happened ever since the update .
I trust that Snapchat will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-kikaa
Jun 24th, 2018 - 2 mons ago
I have an issue with Snapchat too
Fixed
Seen by 6 customers so far
Similar issue to 5348 others
0 customers following this
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Timeline
GetHuman-kikaa started working on this issue
Jun 24th 9:43pm
GetHuman-kikaa indicated the issue is not fixed yet.
Jun 24th 10:43pm
GetHuman-kikaa indicated the issue is not fixed yet.
Jun 24th 11:22pm
GetHuman-kikaa indicated the issue is not fixed yet.
Jun 24th 11:35pm