I lost a snap streak over night. When I woke up, it said we snapped ***Hours ago and we...

GetHuman-treypott's customer service issue with Snapchat from June 2018

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-treypott's own words
I lost a snap streak over night. When I woke up, it said we snapped ***Hours ago and we somehow lost it. It was not ** hours. The streak was around ** or **. The friend’s Snapchat is evans.alexis, and mine is trey*p.
GetHuman-treypott did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-treypott
Jun 24th, 2018 - 6 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 5 customers so far
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GetHuman-treypott started working on this issue
Jun 24th 1:54pm