I was being hacked and I am afraid I can’t get back on it never again because someone c...

GetHuman787383's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman787383's own words
I was being hacked and I am afraid I can’t get back on it never again because someone changed my email and also phone number related to my account I’m vwry worried because this person also hacked into my “eyes only” pictures and videos I have in there that are very private ,this person is sending my intimate pictures to other and I just don’t want it to be spread also on my stories things are being posted my username for Snapchat is a.ex** and I can’t log in I’m worried and I would like to know if you guys can contarme and help me please
GetHuman787383 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman787383
Jun 15th, 2018 - 9 mons ago
I have an issue with Snapchat too
Seen by 5 customers so far
Similar issue to 4456 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman787383 started working on this issue
Jun 15th, 2018 2:57pm
GetHuman787383 indicated the issue is not fixed yet.
Jun 15th, 2018 3:59pm