To whom this may concern: **This is Matthew Ross. I just wanted to apologize. Sometimes...
GetHuman-mattross's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
First: share to improve GetHuman-mattross's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mattross's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mattross will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mattross can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-mattross may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-mattross's own words
To whom this may concern: **This is Matthew Ross. I just wanted to apologize. Sometimes i’ve been having some issues with my account. Because of that, I have changed my account several times. When I was going to set up a new one today and I put in my cell phone number, snapchat said that my number had suspicions activity. I just wanted to say that I promise I did not have suspicious intentions. Sometimes my account did some crazy things. Because of that, I think i’m going to stay off of it for awhile. I hope you have a great day. ***-Matthew Ross
GetHuman-mattross did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-mattross fixed the problem
We are waiting for GetHuman-mattross to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.