my snapchat was hacked and the password was changed. the username to my snapchat is "br...
GetHuman-truetay's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
First: share to improve GetHuman-truetay's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Snapchat help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-truetay's own words
my snapchat was hacked and the password was changed. the username to my snapchat is "brittleeella*" the last password was "gabbybritt" I would love for you to help me get back into my snapchat love, brittlee ella
GetHuman-truetay did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-truetay fixed the problem
We are waiting for GetHuman-truetay to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.