I had an account called twistedrussian* and it was under my main gmail address but I ha...
GetHuman-joshdob's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
First: share to improve GetHuman-joshdob's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-joshdob's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-joshdob will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-joshdob can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-joshdob may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-joshdob's own words
I had an account called twistedrussian* and it was under my main gmail address but I had another account under the same address. O deleted my other account to try and re-new my password but it wouldn't work. I have tried by calling and I wouldn't get an answer, I tried by text but I never got them (Sometimes I would receive them ** minutes afterwords), and I tried by email and it said that it was invalid. I don't know what to do and how to redeem my account.
GetHuman-joshdob did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-joshdob fixed the problem
We are waiting for GetHuman-joshdob to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.