lost a ** day streak and had no timer show up and it was just gone.

GetHuman-dancernu's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
Before contacting them, items GetHuman-dancernu may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
GetHuman-dancernu's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dancernu will want to follow the link below to head to their help center. We will check on GetHuman-dancernu later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-dancernu's own words:
The problem I ran into: lost a ** day streak and had no timer show up and it was just gone.
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
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Customer service issue
Reported by GetHuman-dancernu
Jun 5th, 2018 - 2 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 550 others
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Timeline
GetHuman-dancernu started working on this issue
Jun 5th 3:54am