I sent my streaks yesterday, I woke up this morning to find that for some random reason...

GetHuman730637's customer service issue with Snapchat from May 2018

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GetHuman730637's next move: find and follow the right step-by-step guide.

Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman730637 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman730637 can let us know if they help or not.

How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?

If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center

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The issue in GetHuman730637's own words

I was trying to give them my enquiry about my snap streak just disappearing especially considering it’s not the first time this has happened to me. ... I sent my streaks yesterday, I woke up this morning to find that for some random reason one of my streaks had disappeared!this is not the first time thag this has happened whcih is why I’m so disappointed. Could you just give me my streak back!

They don’t realize that I do everything that I’m supposed to do to keep my streaks however my streaks some how always end up disappearing.

All I want to resolve this issue is for snapchat to simply give me my streak back.

I’m a good customer due to the fact after all the issues Iv had with snaochat I still continue to use it and would class it as a good social media app.

Iv even tried finding out Snapchat’s email and emailed them personally,I honestly don’t know what more I can do.

I have an issue with Snapchat too

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i snapchat my boyfriend everyday but when i woke up this morning our streak was l...I sent my streaks twice yesterday and my friend sent them twice also. When I woke...I have had a Snapchat streak with c*rovero** for *** days and for some reason thi...lost snapchat streak - when trying to i woke up to no streaks with someone that w...I had a *** day streak with my best friend and we were snapchating last night and...Snapchat, my account (olivia.brawdy) lost many random snap streaks today? I sent...i woke up this morning , and my snapchat was logged out. i did secure it with my...I woke up this morning and I was logged out of Snapchat and when I went to log in...I woke up this morning and went to log into snapchat, but when i typed in my user...Okay so I was snap chatting last night and my snapchat was fine but I woke up thi...

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Customer service issue

Reported by GetHuman730637

May 30th, 2018 - 2y ago

I have an issue with Snapchat too

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Seen by 6 customers so far

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GetHuman730637 started working on this issue

May 30th, 2018 10:35am

GetHuman730637 checked out Snapchat's customer help center

May 30th, 2018 10:39am

GetHuman730637 could not find anything useful at Snapchat's customer help center

May 30th, 2018 10:39am

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I sent my streaks yesterday, I woke u...