My snapchat has been hacked. I created a new snapchat account and sent a snap to my hac...
GetHuman-asswann's customer service issue with Snapchat from May 2018
Help with my Snapchat issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-asswann's own words
My snapchat has been hacked. I created a new snapchat account and sent a snap to my hacked account and a day later the snap was opened. He has changed my password and email. I also do not know my recovery code and my phone number is different.
GetHuman-asswann did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-asswann fixed the problem
We are waiting for GetHuman-asswann to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.