I didn’t lose my streak, but I lost the pink heart with my friend. When I left the hous...

GetHuman-okaycho's customer service issue with Snapchat from May 2018

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The issue in GetHuman-okaycho's own words
I didn’t lose my streak, but I lost the pink heart with my friend. When I left the house, my best friends list was good, she was in first, my other friend second, so on so on. I did not use snap at all when I was gone but when I came back my best friends list was reversed. (* on bottom, * second to last, so on so on) it really confused me because me and my friend who had the pink heart should still have it because I’m still *st in her list. Please recover this please and thank you
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Customer service issue
Reported by GetHuman-okaycho
May 25th, 2018 - 6 mons ago
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GetHuman-okaycho started working on this issue
May 25th 1:43am