My best friend list has suddenly flipped. This morning it was completely fine and this...

GetHuman-elkinsau's customer service issue with Snapchat from May 2018

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The issue in GetHuman-elkinsau's own words
My best friend list has suddenly flipped. This morning it was completely fine and this afternoon suddenly my best friend that was in *th place is suddenly my first. The same with my second going to *th place and so forth. This also happened to my friend and neither of us ever talk to the person who is now our best friend. This also made me lose my yellow heart with a really close friend. I would like this to be changed back to the way it was before.
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Customer service issue
Reported by GetHuman-elkinsau
May 25th, 2018 - 6 mons ago
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GetHuman-elkinsau started working on this issue
May 25th 1:03am