I have no clue how it happened, but my best friend list flipped (For example, my first...

GetHuman716434's customer service issue with Snapchat from May 2018

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The issue in GetHuman716434's own words
I have no clue how it happened, but my best friend list flipped (For example, my first best friend on the list became my *th best friend, my *nd became *th, and so on). I also constantly snapchat my super BFF so there is no reason why that user went all the way down to my first. Also I rarely snapchat my *th best friend on the list but somehow she became first. Also, I had a pink heart emoji (the super BFF one) with my first best friend on the list, which was very upsetting. Can this problem be fixed? Thank you.
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Customer service issue
Reported by GetHuman716434
May 25th, 2018 - 6 mons ago
I have an issue with Snapchat too
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Seen by 4 customers so far
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GetHuman716434 started working on this issue
May 25th 12:59am