I have updated my snapchat about a day ago and now that ut has been updated, I am not s...

GetHuman-shaeshae's customer service issue with Snapchat from May 2018

92 similar
0 following
Help with my Snapchat issue
First: share to improve GetHuman-shaeshae's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-shaeshae's next move: try the Snapchat help center again.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shaeshae will want to follow the link below to head to their help center. We will check on GetHuman-shaeshae later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-shaeshae may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-shaeshae's own words
I have updated my snapchat about a day ago and now that ut has been updated, I am not seeing some of the lenses that everyone else has on their snapchat account. Some of these lenses include the one with the freckles and flower at the ear as well as my personal favorite which is the one that has the festival flower around the forehead. Please help me with the issues because I really want to have access to all my snapchat features. Thanks in advance!
GetHuman-shaeshae did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-shaeshae fixed the problem
We are waiting for GetHuman-shaeshae to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman-shaeshae fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-shaeshae
May 24th, 2018 - 8 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 10 customers so far
Similar issue to 92 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-shaeshae started working on this issue
May 24th, 2018 5:49pm