Good afternoon, **I'm an Assistant Principal at a high school, and we've had student co...

GetHuman711463's customer service issue with Snapchat from May 2018

Help with my Snapchat issue
The issue in GetHuman711463's own words
Good afternoon, **I'm an Assistant Principal at a high school, and we've had student complaints about an account by the name of JordanLeek*. This account continues to make threats against our students including physical threats and soliciting inappropriate pictures from female students. We are sure that the account is a fake name. Is there any way to disable this account? Thank you for your time.
GetHuman711463 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman711463
May 23rd, 2018 - 6 mons ago
I have an issue with Snapchat too
Fixed
Seen by 4 customers so far
Similar issue to 41 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman711463 started working on this issue
May 23rd 4:23pm
GetHuman711463 indicated the issue is not fixed yet.
May 25th 12:39am
GetHuman711463 indicated the issue is not fixed yet.
May 25th 10:45am