This morning when i checked snapchat at the usual time that I send streaks, I noticed m...
GetHuman693475's customer service issue with Snapchat from May 2018
Help with my Snapchat issue
First: share to improve GetHuman693475's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman693475's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman693475 will want to follow the link below to head to their help center. We will check on GetHuman693475 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman693475 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman693475's own words
This morning when i checked snapchat at the usual time that I send streaks, I noticed my streak with my best friend Victoria was gone. Her username is annavictoria***. I am extremely devastated by this loss, because our streak was almost at ***. After many failed attempts at starting a streak, it means a lot to us that we have achieved it up to here. If our streak isn’t restored, I don’t know what I will do. I might even have to delete Snapchat. Also, a couple days ago my streak with my other friend Madison. Her username is vballstar**. Our streak was lost for no reason and it was almost to ***. Please restore both of these.
GetHuman693475 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman693475 fixed the problem
We are waiting for GetHuman693475 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.