It appears that someone changed my Snapchat email. My username is yucraveprincess. The...

GetHuman636664's Hacked Account issue with Snapchat from April 2018

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Help with my Snapchat issue
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman636664's own words
It appears that someone changed my Snapchat email. My username is yucraveprincess. The other problem is that I have my old number (***-***-****) on that account. So I have no way to recover my account.
GetHuman636664 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Hacked Account issue
Reported by GetHuman636664
Apr 28th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 26 customers so far
Similar issue to 43103 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman636664 started working on this issue
Apr 28th, 2018 3:18am
GetHuman636664 indicated the issue is not fixed yet.
Apr 28th, 2018 4:21am