I have a serious legal issue that I need you guy's help restoring all messages between...
GetHuman-cordclai's customer service issue with Snapchat from April 2018
Help with my Snapchat issue
GetHuman-cordclai's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cordclai will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cordclai can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-cordclai's own words
I have a serious legal issue that I need you guy's help restoring all messages between my snap chat username idab*** and an ex friend snap chat username tyanajasmine**. She has accuse me of lies and false accusations which i now have to prove my innocence so I don't face legal charges and the only way to prove my innocence is to get a copy of all our messages that we have ever had on snap chat because they contain information that will clear me. So please I ask that you consider this as urgent as possible and please restore all messages between us. You can email a snapshot or however you want to do it I just need the messages. My email that is attached to my Snapchat is *****@***.com and my phone number attached to my Snapchat is ***-***-****. My username is idab***. Thanks and God bless
GetHuman-cordclai did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-cordclai fixed the problem
We are waiting for GetHuman-cordclai to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.