My ex boyfriend hacked into my account and hacked into my “my eyes only” folder that wa...
GetHuman-crosbyyy's Hacked Account issue with Snapchat from April 2018
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-crosbyyy's own words
My ex boyfriend hacked into my account and hacked into my “my eyes only” folder that was filled with pictures and videos of my newborn son, and when he changed the password to the folder, it deleted EVERYTHING out of my memories of the first year and a half of my sons life. is there any way to recover those memories? they were so near and dear to my heart and it breaks my heart to know he deleted all of them.
GetHuman-crosbyyy did not yet indicate what Snapchat should do to make this right.
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