I am trying to create a filter and when I get to the checkout button it tells me I do n...

GetHuman628815's Service or Technical issue with Snapchat from April 2018

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The issue in GetHuman628815's own words
I am trying to create a filter and when I get to the checkout button it tells me I do not have an image with transparent background. I have tried over and over. I need someone to assist me. I have used the online help and both times received a message that I cannot be authenticated...
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Snapchat

Service or Technical issue
Reported by GetHuman628815
Apr 25th, 2018 - 5 mons ago
I have an issue with Snapchat too
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Seen by 4 customers so far
Similar issue to 14824 others
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Timeline
GetHuman628815 started working on this issue
Apr 25th 7:23pm