It didn’t recognize me - Open Snapchat - I got a new phone

GetHuman-philnphi's Recover Account issue with Snapchat from April 2018

22160 similar
1 following
Help with my Snapchat issue
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GetHuman-philnphi's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-philnphi will want to follow the link below to head to their help center. We will check on GetHuman-philnphi later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-philnphi may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-philnphi's own words
Open Snapchat ... It didn’t recognize me
I got a new phone
Help me connect
I have an issue with Snapchat too
How GetHuman-philnphi fixed the problem
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Recover Account issue
Reported by GetHuman-philnphi
Apr 24th, 2018 - 7 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 12 customers so far
Similar issue to 22160 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman-philnphi started working on this issue
Apr 24th 6:03pm