With a red question mark - Add my girlfriend - Its not letting me read messages

GetHuman-kayskays's Recover Account issue with Snapchat from April 2018

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Help with my Snapchat issue
Before contacting them, items GetHuman-kayskays may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
GetHuman-kayskays's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kayskays will want to follow the link below to head to their help center. We will check on GetHuman-kayskays later to make sure it's all set or try to help escalate.
The issue in GetHuman-kayskays's own words
Add my girlfriend ... With a red question mark
Its not letting me read messages
Help
I have an issue with Snapchat too
How GetHuman-kayskays fixed the problem
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Recover Account issue
Reported by GetHuman-kayskays
Apr 18th, 2018 - 5 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 14899 others
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Timeline
GetHuman-kayskays started working on this issue
Apr 18th 10:30pm
GetHuman-kayskays shared this issue with others over email
Apr 18th 10:30pm