I pay monthly for premium account for the last * years. The computer I would use for it...

GetHuman-drhuski's customer service issue with SmileBox from November 2018

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The issue in GetHuman-drhuski's own words
I pay monthly for premium account for the last * years. The computer I would use for it died I could not remember password. I reset password. It allows me to see past creations but I’m not able to create a new one. Very frustrated. I thought I had got in and was trying to make a card but I was entered through a free site. Not want I want. I want what I pay for. Seems I am only offered plus version. I’m very confused about all this. I want to be able to get into my account and create new projects.
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SmileBox

Customer service issue
Reported by GetHuman-drhuski
Nov 1st, 2018 - 2 mons ago
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Seen by 3 customers so far
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GetHuman-drhuski started working on this issue
Nov 1st 2:02am