I bought flight through the travel agency Travelgenio. RESERVATION CODE VQIOQW AIRLIN...

GetHuman-jarcadu's customer service issue with SkyScanner.com from June 2020

Help with my SkyScanner.com issue
The issue in GetHuman-jarcadu's own words
I bought flight through the travel agency Travelgenio. RESERVATION CODE VQIOQW AIRLINE RESERVATION CODE ZFVNC.X (WS) - WestJet. Due to Covid** the flight was canceled. I should have fly **.*.****. But travel agency deny to refund me money. They do not reply my emails and do not answer my phones. Please help me to get my money back. This is my payment to TRAVELGENIO:***.**.*****PLATBA KARTOU NA INTER*******V******************* -** ***,*** **TRAVELGENIO, S.L. MADRID***.**.********** * * ****.**.*************** ****.**.*****PLATBA KARTOU NA INTER*******V******************* -***,*** **TRAVELGENIO, S.L. MADRID***.**.********** * * ****.**.***************thank you very much for your help. Jarmila **** *** *** ***

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Customer service issue
Reported by GetHuman-jarcadu
Jun 24th, 2020 - 8 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 778 others
0 customers following this
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Timeline

GetHuman-jarcadu started working on this issue
Jun 24th, 2020 8:14pm
GetHuman-jarcadu indicated the issue is not fixed yet.
Jun 25th, 2020 4:44am
GetHuman-jarcadu indicated the issue is not fixed yet.
Jun 25th, 2020 4:54am
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Jun 25th, 2020 4:54am
GetHuman-jarcadu indicated the issue is not fixed yet.
Jun 25th, 2020 5:02am
GetHuman-jarcadu indicated the issue is not fixed yet.
Jun 25th, 2020 5:04am