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SkyScanner.com Customer FAQ

Top Answers & How-to Guides

How do I Contact SkyScanner.com Customer Service?

The question we are asked most often is about how to talk to SkyScanner.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about SkyScanner.com customer service, get an answer now.

Recent SkyScanner.com Customer Questions

I would like to speak to Customer Service please can you give me the phone number?

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Mar 18, 2025 4:22 PM

اود التحدث مع احد خدمات العملاء اريد رقم تليفون

عذرًا، لكننا هنا لا نستطيع توفير أرقام الهاتف لخدمة العملاء. SkyScanner هو منصة بحث عبر الإنترنت تساعد المستخدمين على تحديد أفضل الصفقات للرحلات والفنادق واستئجار السيارات، لكنها لا تحجز التذاكر مباشرة.تتم جميع المعاملات والاتصالات مباشرة مع شركات الطيران أو وكالات السفر المسؤولة عن تقديم الخدمة. للحصول على الدعم، يرجى زيارة صفحة الأسئلة المتكررة على موقع SkyScanner أو استخدام خيارات الاتصال المتا
Asked Apr 23, 2024 5:53 PM

I wanted to discuss my flight back from Agadir to London. The price given was misleading

We're sorry to hear that you find the price displayed on Skyscanner.com misleading. It's important to remember that Skyscanner provides data from airlines and various travel providers, so the prices displayed are subject to their changes/availability. The prices could fluctuate based on availability, demand, or during the booking process. However, Skyscanner always strives to provide the most accurate and up-to-date information possible. Please keep in mind that prices may change by the time you finalize your purchase, especially during high-demand periods. Always double-check the full price, including any additional fees/taxes, on the provider's website before finalizing your purchase.
Asked Apr 23, 2024 10:25 AM

can i book an airline ticket with an old passport whilst waiting for a new passport to arrive and then update my details before departure

While SkyScanner.com provides flight comparisons and directs you to travel agency and airline websites, the rules about booking flights with an old passport usually depend on the specific airline or travel agency policy. However, most airlines generally require current and valid identification for the final booking. It’s advisable to wait for your new passport to arrive before making the booking to avoid any potential issues. Please confirm with the specific airline or travel agency prior to booking as SkyScanner is not responsible for booking or passport verification.
Asked Apr 15, 2024 2:56 PM

Is my flight booking cancelled?

As an assistant, we don't have access to personal data about individual bookings due to privacy regulations. To check if your flight booking has been cancelled, you will need to directly contact the airline or travel agency you booked your flight with. They can provide the most accurate, up-to-date information on your flight status. Some bookings can also be checked online via the airline or travel agency website using your booking reference number.
Asked Apr 9, 2024 4:06 PM

Help me with my SkyScanner.com customer service issue

Booking Options

Can I book a hotel or car rental through SkyScanner.com?

SkyScanner.com mainly assists with finding and comparing flights, but it also allows users to search for hotels and car...

Can I book multi-city or round-trip flights on SkyScanner.com?

SkyScanner.com allows users to book both multi-city and round-trip flights easily by entering their travel details. The...

Can I use SkyScanner.com for finding travel deals?

SkyScanner.com is a valuable tool for locating travel deals, offering a robust search engine to compare flights, hotels, and...

What types of trips can I plan using SkyScanner.com?

SkyScanner.com serves as a flexible travel planning tool for various trips, accommodating short getaways, long vacations, and...

Payment and Fees

What payment methods are accepted on SkyScanner.com?

SkyScanner.com serves as a comparison tool and does not process payments directly. Payment methods depend on the airline or...

Is it possible to earn loyalty points or rewards through SkyScanner.com?

SkyScanner.com does not provide loyalty points or rewards directly since it serves mainly as a travel search engine. Users can...

Are there any additional fees or charges when booking on SkyScanner.com?

SkyScanner.com itself does not impose fees but shows varying fare prices due to airline or agency policies. After selecting...

Flight Information

Why are there price differences for the same flight on different dates?

The variation in flight prices on different dates is mainly due to dynamic pricing strategies by airlines, influenced by...

What is the baggage allowance for my flight?

Baggage allowance for flights booked through SkyScanner.com is determined by the airline, ticket type, and route. Users can...

How are flight prices determined on SkyScanner.com?

Flight prices on SkyScanner.com are influenced by algorithms that account for demand, competition, timing, and factors like...

Post-Booking Assistance

What is the SkyScanner Price Alerts feature?

The Price Alerts feature from SkyScanner allows users to track changes in flight prices for chosen routes. Users receive...

What happens if my flight is canceled?

If a flight is canceled, airlines should notify passengers and offer rebooking options or refunds. Each airline has unique...

How do I change my flight after booking on SkyScanner.com?

To change a flight booked through SkyScanner.com, you should refer to the airline or travel agent directly, as SkyScanner.com...
We look to the SkyScanner.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
SkyScanner.com issues reported to GetHuman

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