SkyScanner.com Customer FAQ

عذرًا، لكننا هنا لا نستطيع توفير أرقام الهاتف لخدمة العملاء. SkyScanner هو منصة بحث عبر الإنترنت تساعد المستخدمين على تحديد أفضل الصفقات للرحلات والفنادق واستئجار السيارات، لكنها لا تحجز التذاكر مباشرة.تتم جميع المعاملات والاتصالات مباشرة مع شركات الطيران أو وكالات السفر المسؤولة عن تقديم الخدمة. للحصول على الدعم، يرجى زيارة صفحة الأسئلة المتكررة على موقع SkyScanner أو استخدام خيارات الاتصال المتا

We're sorry to hear that you find the price displayed on Skyscanner.com misleading. It's important to remember that Skyscanner provides data from airlines and various travel providers, so the prices displayed are subject to their changes/availability. The prices could fluctuate based on availability, demand, or during the booking process. However, Skyscanner always strives to provide the most accurate and up-to-date information possible. Please keep in mind that prices may change by the time you finalize your purchase, especially during high-demand periods. Always double-check the full price, including any additional fees/taxes, on the provider's website before finalizing your purchase.

While SkyScanner.com provides flight comparisons and directs you to travel agency and airline websites, the rules about booking flights with an old passport usually depend on the specific airline or travel agency policy. However, most airlines generally require current and valid identification for the final booking. It’s advisable to wait for your new passport to arrive before making the booking to avoid any potential issues. Please confirm with the specific airline or travel agency prior to booking as SkyScanner is not responsible for booking or passport verification.

As an assistant, we don't have access to personal data about individual bookings due to privacy regulations. To check if your flight booking has been cancelled, you will need to directly contact the airline or travel agency you booked your flight with. They can provide the most accurate, up-to-date information on your flight status. Some bookings can also be checked online via the airline or travel agency website using your booking reference number.

En SkyScanner.com, solo somos una plataforma de comparación de precios y no vendemos boletos directamente. Los boletos los venden aerolíneas o agencias de viajes. Por lo tanto, si necesitas cambiar la fecha de tu vuelo, te recomendamos que te pongas en contacto directamente con la aerolínea o agencia de viajes con la que compraste tu boleto. Ellos podrán ayudarte con el cambio de fecha. Sin embargo, ten en cuenta que puede haber cargos adicionales asociados con el cambio de fecha, ya que esto depende de las políticas de la aerolínea o de la agencia de viajes.