I opened a skrill account while i was in Botswana, but could not verify location. I hav...

GetHuman-nampluyi's customer service issue with Skrill from February 2019

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The issue in GetHuman-nampluyi's own words
I opened a skrill account while i was in Botswana, but could not verify location. I have tried Bank Statements and Utility bills. They rejected the Bank statement, and everytime i try upload a different document i get an error message saying my document could not be uploaded. I need To verify my account i have funds in there i desperately need that i have had no access to for over * weeks now. I want my account either closed or at least i should be able to change my country in the address so i get verified. Geolocation doesnt work and everytime i open a case i get the same "keep trying" response. I have and i have run out of patience. I just want the account closed so i recover my funds, since verification is such a struggle. Please help i need the funds in the next **hrs.

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Skrill

Customer service issue
Reported by GetHuman-nampluyi
Feb 24th, 2019 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 12129 others
1 customer following this

Timeline

GetHuman-nampluyi started working on this issue
Feb 24th, 2019 12:16pm
GetHuman-nampluyi shared this issue with your circles on Google+
Feb 24th, 2019 12:17pm