I have not received money sent from Betfair into my Skrill Account. Case ID...

GetHuman-everphi's customer service issue with Skrill from October 2018

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The issue in GetHuman-everphi's own words
I have not received money sent from Betfair into my Skrill Account. Case ID - ********. Betfair say the problem is on your side as they have released the funds (£ ***.**) several times but there is a block on your side. Pls can you sort this out asap as I have been waiting a week for these funds.*Thank you.
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Skrill

Customer service issue
Reported by GetHuman-everphi
Oct 12th, 2018 - 2 mons ago
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Timeline
GetHuman-everphi started working on this issue
Oct 12th 4:41pm