Please view below**Hello* *I am still missing my points of $** and $** reward that does...

GetHuman5325157's Complaint issue with Skechers.com from October 2020

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The issue in GetHuman5325157's own words
Please view below**Hello* *I am still missing my points of $** and $** reward that does not*show up in my account. These were taken away when I tried to*place my order but it failed like explained below. I have logged into*my account and there are no rewards (lost).* *Please see attached files for verification.* *ginger Scigiel* *From: Info support *Sent: Wednesday, August **, **** *:** PM*To: *****@***.com *Subject: Re: APPLYED MY POINTS and order not accepted but my points went away. ******* *Hi Ginger,* * *Thank you for contacting SKECHERS!*****There are no orders from ******** on your account. **** *Thank you,*SKECHERS Consumer Affairs*Manhattan Beach, CA ******Hours of Operation: M-F *am - *pm PST (**am - *pm EST)*On Mon, ** Aug at *:** PM , ginger scigiel ******@***.com* wrote: *Placed a order on ********* and applied my points $** plus a $** reward and tried to charge my card and was not accepted but my points and reward went away with no order being made.* *Been a customer for many years and this has never happen before.* *Below is my account information.*First Name *GINGER *Last Name *SCIGIEL *Email Address *TURTLELADY@WOWWAY.COM *Phone *********** *******:******

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Skechers.com

Complaint issue
Reported by GetHuman5325157
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 1041 others
0 customers following this

Timeline

GetHuman5325157 started working on this issue
Oct 2nd, 2020 2:34pm

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