My Customer service issue with Shutterfly from December 2019

Help with my Shutterfly issue
The issue in GetHuman-jingfang's own words
I was trying to do something, and ran into a problem.

GetHuman-jingfang did not yet indicate what Shutterfly should do to make this right.

How GetHuman-jingfang fixed the problem
Issue: Ordered Christmas cards On Dec *. They did not arrive until Dec. **, ****. They are useless now. I want a refund.*Called customer service. Waited about **minutes. A refund was issued and will be in my credit card in about ** days
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Shutterfly

Customer service issue
Reported by GetHuman-jingfang
Dec 27th, 2019 - 10 months ago
Fixed
GetHuman-jingfang shared how to fix
Seen by 3 customers so far
Similar issue to 698 others
0 customers following this
Items needed
Account holder name
Billing address
Email on account

Timeline

GetHuman-jingfang started working on this issue
Dec 27th, 2019 8:47pm
GetHuman-jingfang confirmed the issue is fixed. Hooray!
Dec 28th, 2019 4:30am