We did not receive enough envelopes for our New Year's Day cards. We want to mail them...

GetHuman1856251's customer service issue with Shutterfly from December 2018

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The issue in GetHuman1856251's own words
We did not receive enough envelopes for our New Year's Day cards. We want to mail them today. **We also are disappointed with our cards. The back has a paragraph of text and it's very small. Yet there is a lot of white space on the card where the text could have been larger.**I have never used Shutterfly before. This means I am a new customer trying out Shutterfly (usually order from Vistaprint but decided to try out Shutterfly because I liked the card designs better this year). I am disappointed that nobody did quality control to tell me that the text would be illegible to my card recipients. **In addition, I spent extra money on the cards for rounded corners, unwittingly, because the default on the cards is rounded corners.

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Shutterfly

Customer service issue
Reported by GetHuman1856251
Dec 29th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2264 others
0 customers following this

Timeline

GetHuman1856251 started working on this issue
Dec 29th, 2018 3:24pm